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Collection Instructions
- Please Read Disclaimer to See Additional Rules and Procedures.
- Take a Picture of items to be sent and upload under Package Image.
- Make sure that all Items under the Asset Registry Field are present in the package and select accordingly.
- Find Drone Serial Number And carefully add under Drone Serial Number Field.
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Protected: Repair Collection
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Disclaimer
- Please ensure you are able to securely wrap your product before it is collected.
- Please ensure fill in the collection rate form to get an estimate of the total for the collection.
- Please be aware that any calculated total may fluctuate due to variations in package weight. Consequently, an additional charge may be applied to account for this potential discrepancy in cost.
- ADK cannot be held liable for any damage once collected.
- ADK cannot be held liable for any additional Accessories sent and/or any items not stated in the asset registry.
- ADK charges a Rejection Fee of R650 should the repair be canceled or changed by the customer.
DOs:
- Take comprehensible Images with all Items sent to us Clearly Visible in the Image
- Make Sure all required images and information on what is in the package are uploaded.
- Make sure the Drone Serial Number Is correctly added.
DONT'S:
- Do Not include Memory Cards, Carry Bags and Cables in the package sent to us.
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Repair/Maintenance Care Plan
Same Day Delivery
Order before 9:00am and receive your parcel before 17:00 (JHB & PTA)
*If you order on Friday after 09:00am your parcel will be collected and delivered on Monday
Local Overnight (JHB & PTA)
Order before 13:00 and receive your parcel the next day
*If you order on Friday your parcel will be collected on Monday and delivered on Tuesday.
Nationwide Deliveries
Order before 13:00. Turnaround delivery time 1-3 days
*No delivery services available on weekends. Parcels are collected on Mondays.
Collect Safely Instore
Pre order and collect safely from our store, and get to meet our aweseome drone team